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Context

Approach

Outcome & Impact

Section 4

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Context

Approach

Outcome & Impact

Section 4

Sep 2020 → Aug 2025

B2B Fintech

Founding Designer → Director of Design

Scaling product, brand, and design culture from zero to one hundred

In my five years at Abacum, I helped grow the company from an early-stage startup to a Series B scale-up. As the founding designer and later Director of Design, I built the foundations of the product and brand, grew a 5-person design team, and positioned design as a strategic driver of company success.

Context

Adventure awaits

I joined Abacum as the sixth employee and founding designer, drawn by the challenge of building a B2B fintech product from scratch. At the time, the product was a technical proof of concept with no front-end, used by a single customer, and the brand consisted only of a name and logo. My role encompassed everything design-related, starting as an individual contributor and gradually building a design team around me.

Approach

Wearing all the hats

In early-stage startups, efficiency and prioritization are everything. While onboarding to the complex domain of financial planning, I began designing features with the first product squad and laid the foundations of a Figma component library.

Although product design was my primary focus, I also took on brand and marketing needs as they arose. I designed and launched the first marketing website in just one week using Webflow, created ad and social templates for the marketing team, produced product videos in After Effects, and even designed company swag—like the baseball caps for our summer offsite (pun intended).

Product Design

Brand Design

Scaling team and systems

About six months in, I started hiring the first team members, beginning with a brand designer and a UX researcher, followed by product designers. As the team took on more responsibility, I shifted my focus to design operations and leadership.

Strengthening Design’s influence

With the team managing both their work and design rituals, I turned my focus to strategic, high-impact initiatives.

Product vision

I created quarterly product visions that combined user insights, platform constraints, and competitor analysis to guide long-term direction. These began as focused feature concepts and evolved into holistic proposals blending UI refinements, UX improvements, and entirely new functionality.

The most recent deck spanned 100+ slides and was presented as a cohesive narrative to inspire the broader team and align the company around a shared direction. These vision presentations became essential tools for the Product, Design, and Tech leadership team, shaping early strategic decisions and cross-functional alignment.

Marketing website 2.0

The original marketing site I had built was later reworked multiple times, becoming inconsistent, hard to maintain, and underperforming (~5,000 monthly visitors, 5–10% demo request rate).

Together with the Head of Marketing, I led a complete redesign and rebuild in Framer. Within six weeks, we restructured the architecture, redesigned the experience, and implemented it from scratch. I built self-serve components so the marketing team could independently update content and launch new landing pages. Today, abacum.ai includes 50+ static pages and multiple CMS-powered sections.

To elevate the experience, I also learned Spline to create animated 3D brand artifacts embedded throughout the site.

Outcome

💪 Design impact

Established product and brand design as core drivers of company growth, contributing to multiple funding rounds and earning strong customer praise.

💪 Design impact

Established product and brand design as core drivers of company growth, contributing to multiple funding rounds and earning strong customer praise.

🌐 Organic leads

Delivered a redesigned marketing site that doubled monthly traffic and quadrupled demo requests, while enabling the marketing team to independently launch content.

🌐 Organic leads

Delivered a redesigned marketing site that doubled monthly traffic and quadrupled demo requests, while enabling the marketing team to independently launch content.

👥 Team growth

Scaled the design team from 1 to 5, fostering a collaborative, high-performing culture that thrived through hypergrowth and economic uncertainty.

👥 Team growth

Scaled the design team from 1 to 5, fostering a collaborative, high-performing culture that thrived through hypergrowth and economic uncertainty.

🎯 Strategic influence

Elevated design from executional support to a strategic function, shaping product vision and guiding company-wide decisions.

🎯 Strategic influence

Elevated design from executional support to a strategic function, shaping product vision and guiding company-wide decisions.

Copyright © 2025 Julian Kraan. All rights reserved.

Copyright © 2025 Julian Kraan. All rights reserved.

Copyright © 2025 Julian Kraan. All rights reserved.

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